Customer Case Study-Small Business Industrial Medical Manufacturing Company

Introduction

This case study of a small business industrial manufacturing company is based on a May 2017 survey of Concerto Cloud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Concerto Cloud:

  • The following challenge led them to seek out a Cloud solution provider:
    • A lack of internal IT expertise or bandwidth to manage properly
  • Purchased Concerto Cloud Services over other cloud providers for the following reasons:
    • Reliability/uptime
    • Customer support
    • Seamlessness with their application partner

Use Case

The key features and functionalities of Concerto Cloud that the surveyed company uses:

  • Moved their applications from:
    • Another area/new environment

Results

The surveyed company achieved the following results with Concerto Cloud:

  • Benefitted in the following ways since working with Concerto Cloud Services:
    • Reduced their IT costs/cost of ownership
    • Secured predictable costs/billing
    • Reduced their overall risk regarding data security and disaster preparedness
    • Improved their stability, uptime, and SLA
    • Improved the ability to focus on core business (aka “get out of the datacenter business”)
    • Consolidated their service providers and the number of invoices
  • Saved or consolidated 25 – 50% of their costs by using Concerto Cloud Services.

Testimonials

“Concerto Cloud is definitely cost-effective and their support is great.”

“They are always very supportive in every situation.”

Surveyed on May 3rd, 2017
Source: TechValidate