Customer Case Study- Tampa Port Authority

Tampa Port Authority


The business challenges that led the profiled organization to evaluate and ultimately select Concerto Cloud Services:

  • Deployed their applications in Concerto Cloud for the following reasons:
    • Reduce costs
    • Meet compliance regulations
    • Secure sensitive data
    • Support business growth expectations
    • Support higher uptime SLAs
    • Improve their Disaster Recovery capabilities

Use Case

The key features and functionalities of Concerto Cloud Services that the surveyed organization uses:

  • Current primary use of the Concerto Cloud platform:
    • Mission critical applications (CRM or ERP)
    • Non-mission critical applications
    • Web-based applications
    • Pre-production and/or testing


The surveyed organization achieved the following results with Concerto Cloud Services:

  • Operational benefits realized as a result of deploying applications in Concerto Cloud:
    • Reduced capital costs
    • Improved overall system uptime
    • Delivered faster performance
    • Improved data protection of critical information
    • Met regulatory compliance standards
    • Reduced internal staffing needs


“The service as well as the response time are extremely important to 24-hour shops such as ours. For us, Concerto Cloud Service has been and continues to be outstanding in both areas.”-- Ken Washington, Chief Information Officer
March 10th, 2017

Source: TechValidate